Privacy Policy

Information We Collect

When you interact with pyranexium, we collect different types of information depending on how you use our services. Some information you provide directly, while other data is collected automatically through your use of our platform.

Personal Information You Provide

• Contact details including your name, email address, and phone number
• Financial information such as income ranges, expense categories, and budget preferences
• Account credentials and security information
• Payment information when you subscribe to premium features
• Communications you send to our support team

Automatically Collected Information

• Device information including IP address, browser type, and operating system
• Usage patterns such as which features you access and how often
• Technical data including cookies and similar tracking technologies
• Location information based on IP address for service optimization

How We Use Your Information

We use your information to provide and improve our budget analysis services. Here's what that actually means in practice.

Data Storage and Security

Your financial information deserves strong protection. We store all data on secure servers located within Australia, using industry-standard encryption both in transit and at rest.

While we implement robust security measures, no system is completely immune to breaches. In the unlikely event of a security incident affecting your data, we'll notify you within 72 hours as required by Australian privacy law.

Sharing Your Information

We don't sell your personal information to third parties. Period. But we do share data in specific circumstances that help us provide our services.

Service Providers

We work with trusted third-party providers who help us operate our platform. These include payment processors, cloud hosting services, and analytics tools. All providers are bound by strict confidentiality agreements and can only use your data for purposes we've approved.

Legal Requirements

We may disclose your information if required by Australian law, court order, or government request. This includes situations where disclosure is necessary to prevent fraud, protect our legal rights, or ensure user safety.

Business Transfers

If pyranexium is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before your data becomes subject to a different privacy policy.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. You can exercise these rights at any time by contacting us.

• Access: Request a copy of all personal information we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain uses of your information
• Restriction: Request temporary restriction of processing

We'll respond to rights requests within 30 days. If your request is particularly complex or you've made multiple requests, we may extend this period by another 30 days and will let you know.

Data Retention

We keep your information only as long as necessary to provide our services and meet legal obligations. Here's how long we typically retain different types of data:

• Active account data: Retained while your account remains active
• Budget and financial records: 7 years after account closure (tax compliance)
• Communication records: 2 years from last interaction
• Marketing preferences: Until you unsubscribe or request deletion
• Technical logs: 90 days for security and troubleshooting purposes

After these periods, we'll securely delete or anonymize your information. Some data may be retained longer if required by law or for legitimate business purposes like resolving disputes.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience. You can control cookie preferences through your browser settings, though disabling certain cookies may affect functionality.

Types of Cookies We Use

• Essential cookies: Required for basic site functionality and security
• Preference cookies: Remember your settings and choices
• Analytics cookies: Help us understand how visitors use our site
• Performance cookies: Improve loading times and responsiveness

Children's Privacy

pyranexium is not intended for individuals under 18 years of age. We don't knowingly collect personal information from children. If we discover we've inadvertently collected data from a minor, we'll delete it promptly.

International Data Transfers

Your data is primarily stored and processed within Australia. In limited cases, we may transfer information to service providers in other countries. When we do, we ensure appropriate safeguards are in place through standard contractual clauses and only work with providers in jurisdictions with adequate data protection laws.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website at least 30 days before the changes take effect.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account before they take effect.

Complaints and Disputes

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue. If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner.